Terms of Use

1. The service

CityRats is a marketplace for self-guided walking tours. Tours are created by independent creators. We provide the platform; we do not operate the tours or guarantee that a route is available, accurate or safe at any given time.

2. Accounts

You must be at least 16 to hold an account and at least 18 to publish tours. Keep your credentials secure and provide accurate information.

3. Purchases

• Tours are a one-time purchase in tiers from €1.99 to €19.99, or free.
• Payment is processed by the Apple App Store or Google Play under their terms.
• Unlocked tours can be restored on devices signed in to the same store account.
• Refunds are requested from Apple or Google; we cannot process them ourselves.

4. Walking safely

You are responsible for your own safety. Obey traffic rules, watch where you are going rather than at your screen, and do not enter private or restricted areas. Follow local law at all times.

5. Creator obligations

Creators warrant that their content is original or properly licensed, does not infringe third-party rights, and complies with the Community Guidelines. Creators keep ownership of their content and grant CityRats a worldwide, non-exclusive licence to host, distribute and promote it within the service.

6. Revenue share

After the app store deducts its 30% fee, CityRats retains a 20% commission on the net revenue and the creator receives 50% of the net revenue.

7. Prohibited use

Do not reverse-engineer the app, scrape content, resell tours, upload unlawful material, or interfere with the service's operation.

8. Termination

You may delete your account at any time. We may suspend or terminate accounts that materially breach these terms, with notice where reasonably possible.

9. Liability

We are liable without limitation for intent and gross negligence and under mandatory law. For slight negligence we are liable only for breach of essential contractual obligations, limited to foreseeable damage typical for this type of contract. Statutory consumer rights are unaffected.

10. Governing law

The law of [Country] applies, without prejudice to mandatory consumer protection provisions of your country of residence. Place of jurisdiction: [City], where legally permissible.