Community Guidelines
Last updated: [Date]
CityRats works because creators share real knowledge about the places they live. These guidelines keep tours useful, safe and respectful. They apply to every tour, stop, photo, video, audio recording and review.
Make tours genuinely useful
- Write from first-hand knowledge and check your facts.
- Keep routes walkable, publicly accessible and realistic for the stated duration.
- Match the description to what the tour actually delivers.
Respect people and places
- Do not photograph or record identifiable people without their consent.
- Do not send walkers onto private property, building sites or dangerous terrain.
- Do not disturb residents, places of worship, memorials or protected sites.
Not allowed
- Hate speech, harassment, or content targeting people based on protected characteristics.
- Sexual content involving minors, or sexually explicit content of any kind.
- Violence, self-harm promotion, or instructions for illegal activity.
- Content that infringes copyright, trademarks or personality rights.
- Misleading, spam or duplicate tours, and fake reviews.
Reporting
Use the report button on any tour or review, or email support@cityrats.app with the tour name and the reason. We acknowledge reports within 2 business days.
Moderation and consequences
Depending on severity we may hide or remove content, restrict a creator's ability to publish, or terminate an account. Creators are notified of the decision and may reply to support@cityrats.app to contest it.
Questions about this page? Write to support@cityrats.app. We reply within 2 business days.